Rolex watch servicing and repair at Chang Ein Hong

Rolex watches are designed and built to last. 

From the conception of a Rolex watch to the time it leaves the workshops, every step of its development and manufacture follows a single critical requirement: quality. As a result, there is no limit on how long a Rolex watch can keep working, being handed down from one generation to the next, and living several lives.

Rolex specialist presenting two watches to a client on a wooden tray - Chang Ein Hong
Rolex specialist presenting two watches to a client on a wooden tray - Chang Ein Hong

Let an expert guide you​

The watchmakers in our cutting-edge workshops are trained according to strict excellence criteria and assessed regularly by Rolex. From adjusting the length of a bracelet to carrying out a complete overhaul, every type of servicing operation for a Rolex watch can be entrusted to Chang Ein Hong.

Servicing your Rolex at Chang Ein Hong​

Chang Ein Hong is proud to be part of the worldwide network of Rolex-trained watchmakers, carefully selected for their uncompromising professionalism and expertise. We follow the Rolex Service Procedure, de-signed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.

An expert watchmaker at a Rolex Authorised Service Centre inspecting a Rolex timepiece with a loupe. - Chang Ein Hong
An expert watchmaker at a Rolex Authorised Service Centre inspecting a Rolex timepiece with a loupe. - Chang Ein Hong
Rolex Plaque - Chang Ein Hong

Your Authorised Service Centre

The watchmakers in our cutting-edge workshops are trained according to strict excellence criteria and assessed regularly by Rolex. From adjusting the length of a bracelet to carrying out a complete over-haul, every type of servicing operation for a Rolex watch can be entrusted to Chang Ein Hong.

Watchmakers at work in a Rolex Authorised Service Centre. - Chang Ein Hong
Watchmakers at work in a Rolex Authorised Service Centre. - Chang Ein Hong

The Rolex Service Procedure ​

The Rolex Service Procedure is designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications. Each movement is completely overhauled and each case and bracelet is meticulously refinished to restore its lustre. Timekeeping accuracy and waterproofness are rigorously tested to guarantee the level of quality and reliability you naturally expect from a Rolex watch.

Gloved hands inspecting a Rolex case and bracelet during servicing. - Chang Ein Hong
Gloved hands inspecting a Rolex case and bracelet during servicing. - Chang Ein Hong

The two-year service guarantee​

After a complete service, your Rolex is covered by a two-year Service Guarantee. This guarantee excludes any damage or deterioration that results from an accident or from mishandling of the watch. Any intervention by a non-Rolex-authorised third party or the addition of any non-Rolex-manufactured parts or accessories will void the Service Guarantee.

Rolex international guarantee card displayed on a wooden presentation tray - Chang Ein Hong
Rolex international guarantee card displayed on a wooden presentation tray - Chang Ein Hong
A Rolex watchmaker meticulously servicing a movement. - Chang Ein Hong
A Rolex watchmaker meticulously servicing a movement. - Chang Ein Hong